How long does shipping take? Shipping to cities within the US takes 8 to 10 days, shipping to other countries takes 4-12 days. All orders are shipped in 1-3 business days after we receive the order.

Where are you located? Our company is located in Las Vegas, Nevada.

Where do you ship from? Most of our products are shipped directly from our warehouse in Illinois. Some are shipped from our second warehouse in Shenzhen, China.

How can I contact you? Please contact us via email at: support@soothinghome.com or via our contact page: Contact us. We will get back to you in less than 24 hours.